Release Notes

Loome Release Notes - October 21st, 2025

Loome Platform Update

What’s New

This release introduces the new Tasks feature in Loome Portal, a brand-new way to manage work, investigate issues, and handle general requests across your assets and activities. We’ve also delivered major enhancements with the new Loome Portal Custom Apps feature, giving developers the power to host their own assets directly within the platform.

Release Window

The update window depends on your environment:

  • AU Environment Release - Tuesday 21st, 1:00 PM / 2:00 AM UTC
  • US Environment Release - Monday 20th, 6:30 PM / 10:30 PM UTC

What do you need to do?

For most users, no action is required during the update window.

  • Loome Integrate Users: If you have jobs scheduled to run over the update window, please check that they’ve finished correctly afterward. If not, simply restart them.
  • Optional Agent Update: To take advantage of all the new features, improvements, and fixes across all modules, we strongly recommend updating your Loome Agent after the release window.

Should you need any assistance, our support team is ready to help at support@loomesoftware.com.

Release Impact

This release requires an update to the core Loome service (which powers your Loome Monitor, Loome Assist, Loome Integrate, and Loome Portal modules) and the Loome Agent.

We expect the update to take no more than 10 minutes. During this time, we don’t anticipate any interruptions to running Loome Integrate jobs. However, you might experience a brief period where you’re unable to start new activities or access your Loome modules.

Service Updates

Loome Portal: Tasks

We’ve launched Tasks, a new work management feature in Loome Portal. This functionality is designed to help your teams move beyond passive monitoring and into proactive action and collaboration, all within the Loome environment.

Tasks allows you to operationalize your workflows, enabling you to:

  • Action Anything, Anywhere: Raise a task directly against any asset or activity you see in the catalogue—from a report to a data migration job—to assign responsibility and track resolution.
  • Streamline Issue Investigation: Use tasks to immediately investigate issues, such as long-running or failed job executions, ensuring critical problems are quickly documented and addressed.
  • Manage General Requests: Create stand-alone tasks for general requests not tied to a specific asset, like “Request a new report for the Sales team” or “Review security permissions.”
  • Drive Accountability: Leverage a full set of fields, including tags, priority, and due dates, to properly categorize and scope the work.
  • Collaborate Seamlessly: Engage in real-time collaboration using discussions and assign tasks to individual users to clearly define ownership.
  • Stay Informed: Receive In-App notifications instantly to notify you when you have tasks requiring action, along with periodic Summary emails of everything requiring your attention.

Tasks will become the target of automated policies within Loome Portal and Rule output within Loome Monitor in a future update, integrating work management directly into your governance strategy.

Loome Portal: Custom Apps

Loome Portal currently centralizes assets from pre-defined connectors, enabling users to search the catalogue, view metadata, and interact via embedded experiences. With the new Custom Apps feature, we are expanding the platform to let you host your own assets, transforming Loome Portal into a central hub for all organizational data and applications.

This feature provides developers with a full suite of tools to integrate and manage proprietary assets:

  • New API for Custom App Lifecycle Management: Use the dedicated API to manage the full creation, deployment, and updating of your custom applications directly in Loome Portal.
  • Custom Entity Types and Attributes: Define your own data models by creating custom Entity Types and Attributes—allowing you to categorize, describe, and manage your assets with relevant metadata.
  • Seamless Asset Staging: Easily stage large volumes of your assets into the Loome Portal catalogue.
  • Embedded User Experience (UX): Build and utilize your own embedding libraries to provide an application-like experience directly within Loome Portal, offering rich, interactive views of your custom assets.
  • Secure API Integration: Optionally use the powerful API Requests feature to make secure, backend calls to your own APIs, further extending the functionality and interaction capabilities of your custom assets.

Improvements

  • Assist: The region dropdown now includes the display name for each region and is categorised by recommended region.
  • Assist: Added support for using a User Assigned Identity with the Loome Agent.
  • Integrate: The salesforce connection template has been updated to work with the latest version of Salesforce.
  • Integrate/Monitor - Snowflake Connections:
    • Introduced support for certificate-based authentication (Key Pair) in response to Snowflake policy changes.
    • This will replace username/password authentication as the default. Support for new legacy accounts will be removed in November 2025 by Snowflake. Learn more.
  • Monitor: Improved performance of inline editing validation.
  • Monitor: Removed restriction on URL column validation to allow values beyond just http and https.
  • Portal: Significantly improved performance across many processes, leading to a faster and more responsive user experience.
  • Portal - Power BI Connector:
    • Removed the username/password option from Power BI sync; Service Principal is now the preferred authentication method and supports syncing app content.
    • Added support for syncing Pipelines, Activities, and Runs (requires manual addition of your Service Principal to each workspace).
  • Portal - API & Code Widgets:
    • Added support for using front-end parameters on API requests.
    • Improved IntelliSense in code widgets for more efficient API request creation.
  • Portal - Chart & Metrics Widgets:
    • You can now specify the unit type on axis labels.
    • Added support for value and reference column units in the metrics widget for column and line charts.
    • Improved the validation and legend display for charts, and enhanced currency selection.
  • Portal: Added support for API keys.
  • Portal: Added support for all kinds of 2xx HTTP responses in API Requests.
  • Portal: We now show the specific type of ADF task rather than a generic ‘ADF Activity’ type.

Bug Fixes

  • Integrate: Corrected the duration display on the task execution page for executions that run over midnight.
  • Integrate: Fixed an issue where a project with 1000+ jobs with schedules could not query the next run time.
  • Organization: Fixed an issue with enabling user and group support for Entra ID.
  • Organization: Fixed a bug where removing the last role from an API key would delete the API key.
  • Portal: Resolved an issue where the ‘Apps’ section was not populating links to other tenants in an organization.
  • Portal: Fixed a bug where a donut widget may not load a preview.
  • Portal: Resolved an issue where an ADF sync may fail.
  • Portal: Fixed an issue with reporting on Assist storage repos above a certain file size.

Agent Updates

This update requires agent version - 2025.10.20.1

Please download a new install script and update your agent to use new features, improvements, and fixes.

Some features listed below have already been delivered via an agent hotfix.

Improvements

  • Assist: Added support for using a User Assigned Identity with the Agent.
  • Assist - Agent Provisioning:
    • Improved the agent provisioning process, allowing spend data to be requested immediately on startup.
    • The agent will now look back up to four years for existing deployments when syncing spend data for the first time after an upgrade.
  • Integrate: The performance of persistent staging tasks has been significantly improved, especially for row counts exceeding one million.
  • Integrate/Monitor - Snowflake Connections:
    • Introduced support for certificate-based authentication (Key Pair) in response to Snowflake policy changes.
    • This will replace username/password authentication as the default. Support for new legacy accounts will be removed in November 2025 by Snowflake. Learn more.

Bug Fixes

  • Assist: Fixed an issue where resources with no associated resource group could cause a failure in the spend request process.
  • Integrate: Resolved an issue where an ADLS data migration may fail due to a problem setting properties on the target blob file.
  • Integrate: Fixed an issue where breaking changes in the Parquet file format caused some data migrations to fail.